Normal reseller process:
Receive an order from the reseller, the order is entered with the net amount and proper quantity that is due to our company.
Problem is created when:
A customer requests to send the order directly to our company vs. having the reseller process the order. The order comes in for the full dollar amount including the reseller points. A credit needs to be process to reduce the amount that hits the G/L and the part number amount for sales reports by the amount due to the reseller.
The Question:
How can a credit be entered against the proper part number reducing the amount, but keeping the quantity accurate?
Thank you,
Stephen
