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Re: Credit Card Processing
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05-31-2011 01:06 PM
The 7.2 PSG Credit Card solution actually did not process the authorization of the credit card until after you generated the AR Invoice an posted it. This allowed you to make any adjustments to the invoice (for freight or anything else) prior to processing the Authorization. There was also no limitation on this functionality to limit the authorization by the amount that was pre-authorized. So, you shouldn't encounter any of these issues.
e2b software
http://www.e2bsoft.com
rgriffith@e2bsoft.com
Re: Credit Card Processing
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05-31-2011 01:11 PM
The actual interest lies within our future upgrade to 7.3 (or 7.4) so I am trying to piece together as many issues that I think may pertain and find ways to address them before we are live on one of these versions.
Thanks to everyone for sharing...
Heritage IT Department
5130 Executive Blvd
Fort Wayne IN 46808
Phone 260-496-7624
Cell 260-602-0654
Fax 866-417-1231
Re: Credit Card Processing
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06-01-2011 08:23 AM
The ability to capture more than the amount authorized is being added to a 7.3 and 7.4 Product Update. Should be in the August Product Updates for both versions.
MAS500, Principal Designer
Irvine, CA
Re: Credit Card Processing
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06-13-2011 02:23 PM
Richard,
Wow....that could have saved us a lot of money and trouble on programming....Do you know how this will work with backorders? In other words, if an order has 2 or 3 items on back order, will the card have to be re-run or can this be set up to automatically hit the card when the backorder ships?
Thanks.
Jeff
Re: Credit Card Processing
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06-15-2011 08:28 AM
Here is how backorders work.
If you have a Sales Order with an associated credit card pre-auth and "Reauthorize Remaining Balance on Partial Ship" is checked, any unused pre-auth balance remaining after the initial shipment is re-authorized and available for the backorder. Any "up-charge" associated with the prepayment is carried forward to the re-authorized payment.
If you have a Sales Order with an associated credit card payment (funds have been captured), then the prepayment is applied to a shipment and the remaining balance of the prepayment is available for the backorder. Again, any "up-charge" associated with the prepayment is available until the payment is fully applied.
MAS500, Principal Designer
Irvine, CA
Re: Credit Card Processing
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10-20-2011 03:12 PM
I realize that the re-capture "feature" been added to the Aug 11 MU (res ID 528963 in the KB), but there are still a number of questions regarding implementation.
What is the workflow for capturing more than authorized? Is it an automatic process as the shipment is committed to capture the invoice amount? Are there limitations to the amount to re-capture?
Any clarification would be greatly appreciated.
Re: Credit Card Processing
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11-01-2011 08:32 AM
The upcharge process is invoked when committing the shipment.
If the invoice amount is greater than pre-authorized amount, the additional amount will be charged to the credit card. The upcharge amount is limited by customer using either a fixed amount or percentage of payment amount. The limit can be overridden for each payment during payment entry, this capability is limited by a security event.
If multiple payments exist for the order, it is the upcharge of the last payment that is processed.
If the invoice is for more than the upcharge amount, then the normal rules apply to the order, i.e., the same rules as before we added the upcharge feature. So, if payment terms allow, the pre-authorized amount will be captured and the remaining amount will be included on the invoice as an open balance.
MAS500, Principal Designer
Irvine, CA
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