Administration, Core Financials, and Project Accounting

[smobley12]

I'm trying to write off some AP accounts, when I attempt to print the reports I get a print error message, the report prints but I am unable to close the batch.

What am I doing wrong?

[Cyn]

Hello

I need more information to understand where you are using the write off.

The print error, that is the only information you receive on the error log or shows as a status that there is a print error ?

Suggestions would be to check to make sure the GL period and transaction dates are with in the Fiscal Period.

I would also check AP Set Up AP Options, Main tab, there is a field for 'Maximum Write Off Limit', see what that is set to maybe the write is more then allowed? Try those first see if that helps to post the  batch.  Otherwise if you could give me more detail and include the version you are on, please.  Or you might want to call customer support for more assistance.

Thank You

Cynthia Bolick

Sr QA Test Engineer