Core Financial Modules

[argsbg]

We entered a manual check for an invoice (15K) and the amount of payment (37K) was different.

When I try to reverse the check, MAS tells me the entry is out of balance and it wont let me release those invoices.

Any ideas on how we can get this done?

Thank you!

[zip]

Welcome!

If you were in A/P Manual Check Entry, and entered $37k for the check amount and specified you were paying an invoice of $15k on the Lines screen, the system should have yielded a message that Manual Check Entry is out of balance - and wouldn't let you proceed.  So I'm wondering if there's more to this than what you initially expressed.  Did you happen to override any information on the Lines screen for the invoice you were paying?

Have you gone into A/P Vendor Inquiry and looked at that Invoice on the Invoices screen to see the transactions that have been posted against it?  And what's the status/balance of the invoice?  Or have you not actually posted that $37k payment?