Core Financial Modules

[Frantz]

We are running MAS 90/200.  Is there a way to do a cash refund to a customer without the credit showing on the customers account?

When we refund a customers credit card, everything works out just fine.  When we refund a customer cash, it shows a balance on their account.

Please help???

Thank you,

Lissa

[jnelsonut]

You can handle this several different ways.

You can just cut them a check through AP.

You can do the credit then clear the credit and offset the balance to a cash clearing account and then cut them a check.

I think I read somewhere else on the forums a long time ago a couple other suggestions.  Do a search you might find them.

We just cut them a check through AP

Joe

[Frantz]

Cash has already been dispursed from the store till.  I will do a search. 

Thank you,

Lissa

[jnelsonut]

Do a zero cash receipt and clear the credit and do a gl distribution to the cash till account for the balance.

Joe

[bethbowers]

Or if the Cash Till has its own bank code, do a negative payment using that bank code.