Core Financial Modules

[blorf]

Hi.  I have a problem that is not consistent, but usually happens when I am in a hurry.

We have a check that needs to be voided, so we use manual check entry, answer yes to recall invoices, enter our job distribution, everything is normal, but when we are done, we hit Accept, and nothing happens.

I can click accept a hundred times, and it does not do anything.  I cant even close the window.  I can click inside the window, and it will put focus on what I click, but accept does nothing.

Pulling my hair out, I have no idea what to try.

Thanks in advance for any suggestions.  Mas 200 V 4.2

[TomTarget]

By any chance does your cursor turn into a little red circle with and slash through it?

I can get that in multiple places by an imprecise mouse click that partially hits the ? for help in the lower right corner and another control (usually when I try to resize a window)..  Don't recall if I saw it in 4.2, but definitely can do it in 4.3 and 4.4.

[givingtr]

Check if other parts of MAS 200 respond (such as another data entry screen) when this condition occurs. If not, you've most likely lost connection with the MAS 200 file server.

[rmikolainis]

When this happens, check under:

Library Master | Reports | Activity Log

Look up the errors around when this occurs, if there are any Error 86's, you lost your network connection or there was some type of issue with your network.