Core Financial Modules

[BETSYD]

hello all!

We just upgraded to mas 90 4.4.0.08 and I"m noticing several error messages already

when i open up AP data entry, I get the following error message: The file AP ExpenseDistTableHeader cannot be opened.

when i open up the manual check entry Error #12: File does not exist (or already exists)Error #12: File does not exist (or already exists) 

any ideas or suggestions would be appreciated.

thank you

Betsy

[BETSYD]

i see another message to run "customizer utilities" but I'm not sure where that is located...might that be;

Custom office/untilities/update custom panels to current levels?

[BigLouie]

Betsy can I ask you one question. Did you do this in house or did your reseller come on site and do this? Also had you done a test install prior?

[BETSYD]

our tech guy installed the upgrade in-house. i am not sure if he did a test prior to upgrading. I have not run any utilities at all...waiting to hear from our reseller about it

i hope that answers your question

betsy

[TomTarget]

I've seen this at least once.  The table mentioned is part of additional functionality added in one of the product updates.  Sometimes it does not get created for one reason or another.    If I recall correctly,  I either did a reinitialize file for the file in question or I copied it from another company that did have the file and reinitialized it.   Either way its probably a good idea to have your reseller assist,  because done incorrectly and without proper backup you could cause more problems.

[BETSYD]

great, thank you so much...we have our reseller on the line as I write...so i hope all will be fixed soon.

All the best

Betsy