Core Financial Modules

[kylegunn]

Hello All,

I have an open credit memo and an open debit memo for the same amount and customer that keep showing up on the A/R aging.  How do I go about applying one to the other?

Thanks in advance,

Kyle

Mas 200 Version 4.30.0.18

[givingtr · Accepted solution]

Enter a zero dollar deposit via Cash Receipt Entry. Use "APPLY" as check number. On lines tab, click on "Select Invoices" button and select both entries (they should net to zero). Print & Update.

[Heather]

Welcome to the forum!

Do a zero dollar cash receipt for the customer, selecting both the credit & debit on the lines screen.

There is also a 'match credits to open invoices' feature on the AR Period End menu, but I never use it.  I just clear these things in cash receipts.

[kylegunn]

Thank you so much givingtr and Heather!  That solution worked perfectly.

Kyle