Core Financial Modules

[dtarasenko]

Hello.  My company uses MAS 90 and with our different computers and different printers, whenever we Quick Print a PO, it prints the PO and runs a blank page through as well.  It is not a huge inconvenience as we can put the paper back in the printer, but it is a little annoying.  I am relatively new to the company and I was told that it's been happening since they started using MAS 90 (5+ years).  Anyone have a solution?

[timmjlane]

Welcome to the forums!

Does this happen when you print the PO through PO Printing as well, or is it just on Quick Print?  Are you using the same form and is the form customized?

If it's not customized, try creating a new form and use that form when printing to see if it still generates the blank page.

[BShockley]

What version of MAS 90 are you using?

Are you using graphical forms?

If so, the problem is within your p/o form.

The form is based on a Crystal Reports file.

Don't open and save the CR file unless you know which CR version is supported with your MAS 90 version.

For MAS 90 3.71-4.05, you need CR 8.5; MAS 90 4.1-4.3, use CR 10; use CR XI with MAS 90 4.4.

[dtarasenko]

It is v4.0.

The forms are non-graphical.

I was told that they don't do normal purchase order printing because there is a problem with that.  They wouldn't get into any more specific details.  My guess is there was some problem they encountered years ago and instead of trying to work it out, they ignored it and went for the easy solution of quick print.  I am still new to MAS 90, so I don't know what effect purchase order printing would have, so I don't want to try it to see.  I know AR and AP invoices get posted when printing (although I suppose there is prompting before that happens) so I don't want to post anything I shouldn't.  I don't know if that is a problem with POs.

When I go into quick print, it defaults to Form Code 1.  I can go into options and look at the details for it, but I don't know whether it is customized or not.

If I print it as a PDF, the second page does not go in the PDF file, just the PO page.

Sorry for not knowing some pretty basic stuff about it, but like I said I am both new to the company and to MAS 90.  Thanks for the help so far!

[timmjlane]

Yes, when you do Quick Print it will default to Form 1 and won't let you change it.

My guess is that there has been a modification to your standard form that caused it to print that second page.  It's been a while since I've dealt with non-graphical forms but the first thing I would adjust is the Top Margin on the Header tab of the Form Customization window.  This is the window that come up when you click on the "Form" button for a non-graphical form.  This setting is in 1/1000th of an inc increments so I would back the number off by 50 at a time (I think the default is 350).

That's about the only thing I would change on the live form.  If that doesn't work, you may need to test it by adding another form in PO Printing.  To do this, simply type in a different Form Code...I usually use "99" for my test forms and rename the description to something like "TEST-Do Not Use".

To test from PO Printing, use a PO that's already been printed and type the PO Number into the Order Number Starting and Ending fields.  Then click on "Select" then "Print" to print that PO.

***Make sure you don't click on "Select" until you have the PO Number in both the Starting and Ending Fields as this will set all PO's back to be ready to print again.***  This may not be an issue for you if all you do is "Quick Print" but it's a good rule of thumb anyway.

On the test form you can play with the Length of Form...this is in Number of Lines, not 1/1000ths of an inch so do it 1 at a time making sure not to go below your highest number in the Line column on the Detail tab (I think the highest number on the default form is 063 but check to make sure).

[Heather]

dtarasenko -- The only problem we ever had with PO/SO printing is that it is too easy to accidentally print things we didn't mean to.  And in our environment, quick printing them as we enter them just makes a lot more sense, so quick print is what we use.

Purchase orders themselves don't post, only the receipts of goods & invoices that are entered against them post.

Also, printing never causes anything to post.  When working with something that does post (like those AR/AP invoices), you will always be prompted first.

[TomTarget · Accepted solution]

Assume you are using a laser printer?

With non-graphical forms and laser printers, the typical cause is a mismatch in the number of lines per page.  If I recall correctly, the non-graphical forms are set up to print 62 lines per page.   Laser printers usually have a default of 60 lines per page.   Therefore you will get two lines more per page (usally blank)  the will flow onto a second page.

I prefer to change the lines per page on the laser printer settings to 66 (Usually from the front panel of the printer).  You may also want to change the form setting in MAS to make sure it does a form feed at end of page.

As an alternative you can  change the number of lines in the form setting to match the printer (reduce to 60),  however sometimes the design of the form may have some items on the lines 61 and 62 in which case you have to move those items.   That's why I prefer to change the printer setting.

[dtarasenko]

Thanks, the lines per page seems to have done the trick.  It was set at 66 lines on the form.  I am using a laser printer, but I set it down to 62 and it prints just one page now, with nothing cropped.

I appreciate all the help, thanks!

[BShockley]

Graphical forms are much more professional looking.  Any reason you haven't switched over?

[dtarasenko]

We keep the printed POs.  Nothing goes out externally except the number itself, but that is entered at other companies' web sites.