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New Member
WilliamS
Posts: 2
Registered: 11-25-2009
0

Reconcile Bank issue

I have a client on MAS 200 4.40.0.3.  Sometimes when clearing transactions (seems to be especially for large reconciliations) after they hit the Accept button, and they later bring the bank back up the last transaction will no longer be cleared.  It could be on the checks or deposits.  It appears not to be related to Res ID 477625, nor can the client duplicate the issue reliably.  Has anybody seen this or have an idea of what might be happening?

Super Contributor
thebottomline
Posts: 1,213
Registered: 10-29-2008
0

Re: Reconcile Bank issue

How large is large??  Are they importing the checks?  If so are they using they using the auto check reconciliation program or using VI?

 

What is the hold up for installing PU 8?  It doesn't appear that this issue is part of any patch, it is always a good place to start.

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New Member
WilliamS
Posts: 2
Registered: 11-25-2009
0

Re: Reconcile Bank issue

Several hundred at a time I believe.  They are doing this manually, not auto or V/I.

 

I haven't done PU8 because they have mods (not in bank rec).

Super Contributor
thebottomline
Posts: 1,213
Registered: 10-29-2008
0

Re: Reconcile Bank issue

Maybe client isn't moving off that last line and the check mark isn't being recorded by MAS in order to save????

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