Look in the help section in Manual check and payment entry. By using the APP feature highlighted below, you can clear up the zero payments very easily.
Check No.
Enter the check number to record a handwritten check, or click the Lookup button to list all check numbers for the selected bank code. You can enter a numeric or an alphanumeric check number.
Click the Next Check Number button to enter the next sequential numeric check number for the current bank code. Click the Quick Print Check button if this is not a handwritten check and you want to print the check at this time.
Note If you enter this field using the Next Check Number button and then click Cancel, you must either void the check or resume check entry.
Enter APP or APPXXX (where XXX is an alphanumeric value of up to three characters and/or digits) at the Check No. field to apply a credit memo to an invoice for a zero check amount. The Check Amount field displays zero and can only be viewed. The Check History Report, the 1099 form, and the update to Bank Reconciliation do not include zero-amount checks.
If you selected Electronic Payment Reversal at the Payment Type field, enter the number of the electronic payment to be reversed.
If you selected Wire Transfer at the Payment Type field, this field can only be viewed. It will be populated with a system generated wire transfer number beginning with a W that is used to track the wire transfer through out the system.
If you selected Wire Transfer Reversal at the Payment Type field, enter the number of the wire transfer to be reversed.
Note The system-generated wire transfer numbers begin with a W and electronic payment numbers begin with an E. If you select Check at the Payment Type field and enter a number beginning with W or E at this field, the transaction will be treated as a check, not a wire transfer or an electronic payment.
