Customization and Integration

[TRoop]

Folks,

I have an issue with a customization in the Enter Sales Orders & Quotes screen. We have 3 customizations on that screen. Two of them are based on the User and Company (one of them being my user account). The third customization is at the "Site" level.

The point of this is the following...

ALL three customizations are identical. On the "Form" control under the Activate event we have...

Sub Form_Activate

Form.Controls("chkInclOnPack").enabled = false
Form.Controls("chkInclOnPick").enabled = false

End Sub

This doesn't seem to be working for anyone I have tested so far (including me).

I have also tried just selecting each of the controls individually and unchecking the "Enabled" checkbox and saving the customizations and this does not work either. The Script Editor changes are saved to each customization though. They just don't work. I am at a loss on how to make this work...

[LouDavis]

It almost sounds like a conflict between the security settings you have.  I've seen it before but not when the customizations are exactly the same however.  Have you tried disabling one of or more of the customizations through the Customizer Manage Form Customizations task to see if this allows the one still enabled to function?  Are there other customizations on this form that you are not aware of that someone else might've created that could be causing a conflict?

[TRoop]

It appears Sage may be setting the "enabled" functionality of these controls somewhere during load process for a SO or on the screen itself. I changed the "enabled" property to a "visible" property and it that seemed to function correctly in all customizations...