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Emily
Posts: 36
Registered: 01-10-2009
0

4.40 Auto Reorder Selection Bug

I'm wrapping up my testing today before we go live on 4.40.0.2 on Monday (upgrading from 3.71 - yikes!)

 

I found that the auto reorder selection calculates item costs incorrectly.  We use FIFO costing and reorder method for our reorder points.

 

Ex: Item WIDGET is $5 EACH.  Purchase UM is a 4PK, which contains 4 EACH.  The auto reorder listing shows that 10 EACH are needed, which converts to 3 4PK.  The extension incorrectly shows as $240.  When the PO is generated, it is for 3 4PK at $80 per 4PK, when a 4PK should only be $20.

 

Manually adding the item to a PO produces the correct cost of $20/4PK.

 

What is the best way to report these findings to Sage?  Should I be starting a support case or is there another method for reporting possible programming bugs?

 

 

Emily
Sage Employee
kvpierce
Posts: 56
Registered: 07-20-2010
0

Re: 4.40 Auto Reorder Selection Bug

Contact Sage customer support and supply them with steps to duplicate like you have in your original message.