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Back Button in EBM
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06-15-2009 06:02 AM - last edited on 06-15-2009 06:03 AM
I'm having trouble with the back button in e-business manager. We're on version 4.30.
In IE7, when I hit the back button from anywhere in EBM, I get an error message saying the "Webpage has expired".
In IE6, I get the error "The page cannot be displayed".
In Firefox 3, I get a dialog box with the message "To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier." and the option to resend or cancel. When I select resend, I'm able to go to the previous page.
Has anyone else had this problem? Is there a way to fix it?
Thanks,
Justin
Re: Back Button in EBM
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06-15-2009 09:13 AM
Because the pages are generated dynamically, I believe using the bank button disrupts the natural code flow in EBM.
Dawn
Re: Back Button in EBM
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06-15-2009 10:36 AM
Justin,
I get the same thing. Sometimes the back button works, sometimes not. Oh well...
Re: Back Button in EBM
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06-15-2009 11:58 AM
If you are trying to go back on an HTTPS/Secured page you will get this message because the secured content is not cached - nor should it be. On other pages you get this because of the dynamic nature of the eBM templates. When you hit the refresh button on non-HTTPS pages do you see the page?
Re: Back Button in EBM
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06-15-2009 12:43 PM
agoldsmith99,
Actually, I don't get the error at all when I access ebm through a non-HTTPS connection (in both IE7 and Firefox). It works just like it should. The problem is that everyone uses my ebm site through a secure connection.
Steve,
That's odd. My back button never works (unless I'm using a non-secure connection as I mentioned above).
Dawn,
I thought that might have been the case. I just wanted to make sure it wasn't something I was doing wrong.
Thanks for the feedback everyone!
Justin


