08-27-2010 02:34 PM
Is there a way to change the purchase order status from Backorder to Open (it is currently grayed out) if the line that are on backorder needs to be changed? When the receipt of goods was done the daily transaction register has "not on file" for the G/L acct number When we try to update we get the message "An invalid or missing general ledger account has been encountered. The update cannot continue." How can this be fixed?
I changed the status in DFDM but the order remained in the backorder status, what other files can I change in DFDM to put this order back to Open order status?
We're running version 4.2 MAS 200
08-28-2010 08:09 AM
Your issue isn't with the purchase order status, but instead with product line maintenance. You are missing a general ledger account for the product line of an item that you are looking to receive.
Review the Accounts tab in Product Line Maintenance to ensure that you have accounts for all lines.
08-30-2010 07:41 AM
You are trying to post to a GL account that does not exist, or is disabled. Go into GL | Main | Account Maintenance and see if the GL exists or if there is a date in the "ending date" field.
09-10-2010 08:02 AM
The error message you are getting is not in the purchase order files any longer - they have been updated and the resulting dollar amounts have been sent to the General Ledger for posting by the Daily Transaction Register. This means the fix has to be in the GL data files.
You have an invalid account number in the GL_DailyPosting file that you can correct by using DFDM to change the account key to one that is valid. You can get the account key for the GL account you want to use from the GL_Account file.