Distribution, Manufacturing, and Internet Modules

[aniitani]

Hello,

When I try to view the lines in the invoice drill down (A/R) screen, under customer maintenance, I've been getting an error: "AROWIL.SOA is full", in which I can click on retry, info or end.   Retry does not seem to be doing anything and end simply closes the screen.  When I click on info, the error#2 appears.  Does anyone know how to rectify this problem?     Thx.

[BigLouie]

I would use Windows Explorer and see how big AROWIL.SOA is in the MAS_WIL folder. If it is close to 2 GB that might be your problem. Normally you see this when the line indexs are missing but since ARO does not use it I am thinking this might be your issue.

[aniitani]

Hi Big Louie- the AROWIL.SOA file in only 197,633kb.  Is that too big?  How can we decrease it's size...delete old customers, invoices?  Thanks for you help.  Love the quote below your name. lol.

[BigLouie]

No, that is actually a small file so you are fine there.  You should not delete anything. Normally this error code means you are missing an end of file marker. You may have a bad record in the file. You should work with your reseller to extract the data and take a look at it to see if you can locate the corrupt record.

[rmikolainis]

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aniitani wrote:

Hello,

When I try to view the lines in the invoice drill down (A/R) screen, under customer maintenance, I've been getting an error: "AROWIL.SOA is full", in which I can click on retry, info or end.   Retry does not seem to be doing anything and end simply closes the screen.  When I click on info, the error#2 appears.  Does anyone know how to rectify this problem?     Thx.

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Can you click the info button and post the information here? If its a damaged record it may say which record it is in info screen.