We encountered the following error when trying to print or preview all the RMAs (only 61 RMAs to print):
Error Encountered
Record '2002767' is missing from "memory".
Error Details
11 Error #11: Record not found or Duplicate key on write
Program RA_CustomerRMAPrinting_rpt.pvc
Info tab
Last Channel Opened 32708
Last Channel Accessed 32713
Last File Name "memory"
Last Kay Value
Last Key Text 2002767
Object Number 1000012
Object Method PostPrintProcessing
Object Text RA_CustomerRMAPrinting_rpt
This happens on any workstation.
The RMA 2002767 is not listed in RMA entry. RMA 202760 is there as is 202790 when scrolling through the RMAs.
If I enter in 2002767 in RMA entry the RMA does pull up but is not completed. The only data it shows is a Ship To name of a company that is not in AR in MAS. It looks like someone started the RMA then aborted out abnormally.
I thought I could locate the bad record in DFDM and remove it to fix the issue but cannot locate that record in a file. Which file would have the bad record?
MAS Environment: MAS 200 v4.40
