Distribution, Manufacturing, and Internet Modules

[jnelsonut]

My AR person was invoicing in SO when she received the message "Invoice already in batch".  She said she received a message just prior to this one but cleared it.  The only error message in the log for this user was "Error #14 Invalid I/O request for file state."

I had her use a different invoice number and complete the batch.  Everything was fine and there were no other batches unposted.  When we did SO PE we got the message stating there was an unposted batch, which I pretty much knew would happen.

Question: Should I Reinitialize SO5 and SO6 and/or any other files, or what other way would there be to correct the problem?

Thanks

Joe

Mas90 4.05

[BigLouie]

Yes I would re-init. Don't forget the Batch file if you use Batch processing. That needs to be cleared also.

[jnelsonut]

Thanks BL,

I also just found a KB article on it ( I looked before - don't know how I missed it)  Resolution ID: 417668.  It states to rename the file and reinstall the Sales Order Module.  I will try that if Reinitializing the files doesn't work.

I forgot to put in the Program: SOWDBA and line: 10210 in my original post. 

Joe

Message Edited by jnelsonut on 09-09-2009 02:41 PM

[jnelsonut]

Another question on this topic:  If all SO invoices and/or batches are updated, should SO6 be empty?

Thanks

Joe

[DFeller]

Yes.

Dawn