Feedback

[ckaye]

We recently upgraded to MAS 500 from MAS 200, and we've found the intercompany A/P feature very useful. However, it is crippled somewhat by its lack of Project Accounting support.

When selecting a target company, that company's list of general ledger accounts is made available on the "Account" tab. But when moving to the "Project" tab, only the source company's projects appear. It would seem to be intuitive that the intercompany functionality that is available on the "Account" tab would carry over to the "Project" tab, but this doesn't happen. That seems to be a major omission.

As a result, we have to put in a suspense account for the target company in the intercompany posting, then afterwards go to each target company and post a zero dollar voucher, debiting the actual expense account and crediting the suspense account, hitting the various projects for each voucher.

Is there any plan to remedy this?

Thanks.

[SHulme]

It would be really helpful if you could post this request to our idea management site. In fact, there may be an entry that already suggests this. If so, you can add your vote and comments to refine the existing submission rather than reinvent the wheel by creating your own.

The suggestions made through this site are regularly reviewed by Product Management and will find their way directly to our feature backlog for future releases if they are found to generate a high degree of interest and support relative to other submissions. There is a link to this site under Helpful Links on the home page for each product. However, for your convenience you can go directly to this site by clicking on the following hyperlink: http://www.sagemas.com/MAS_500_feedback.

Check it out. Although we can't always incorporate every idea, we do read and consider every submission!

[ctopkis]

Hello,

Three years ago, when implementing MAS500, we paid for customized code to do exactly what you are asking to AP and to Purchase Orders. Incidently, Sage provided the customization. We have asked many times over for this to be included as part of the base product but nothing has ever been done. As Skip Hume suggests to you, we have entered this request as a list of suggested improvements but it seems to have disappeared along with many others we submitted. The only problem with the customization is that it is very costly every time you want to upgrade to a new MAS500 version as you must hire a Sage VAR to reapply it to the new components.

[Ralph]

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ctopkis wrote:

The only problem with the customization is that it is very costly every time you want to upgrade to a new MAS500 version as you must hire a Sage VAR to reapply it to the new components.

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Yep, unfortunately that's true for most customizations.  This is why it makes sense to try to have a complete picture of all customizations that your organization will need in order to run MAS successfully prior to coming up with any "total cost of ownership" figure.  That's not always easy, given that you might not be able to realize the exact customizations you'll need until you're well into the planning phase and the decision to go with MAS has already been made.  Periodic upgrading of your installed sotware is required to maintain support and take advantage of fixes and enhancements.  At the same time, upgrade costs for customizations can add up quickly, acting as a pretty big disincentive to upgrading.