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Regular Contributor
TRoop
Posts: 170
Registered: 11-03-2008
0
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Submitting a database change request

Folks,

I am wondering if we have a specific place to submit simple database or application change requests that fall outside of regular support??

 

I will go ahead and post this here as well but please let me know where something like this is best suited or if needs to get run through a standard "case" scenario...

 

One of the complaints that I have now heard more than one time, is that we can't add a phone extensions over 4 characters in length to a customer contact. I would think this be a fairly easy change to include maybe up to 6 characters as an upgraded database change.

 

Let me know how this needs to be submitted and I will gladly add it!!

 

Thanks,

 

--Tim R.

Tim Roop
Heritage IT Department
5130 Executive Blvd
Fort Wayne IN 46808
Phone 260-496-7624
Cell 260-602-0654
Fax 866-417-1231
Sage MAS 500 Customer
Ralph
Posts: 553
Registered: 10-29-2008
0

Re: Submitting a database change request

 

Tim,

Are you aware of the suggestion website?

 

https://www11.v1ideas.com/SageERP/MAS500

 

Regular Contributor
TRoop
Posts: 170
Registered: 11-03-2008
0

Re: Submitting a database change request

To be honest, not until last night. Thanks Ralph!!

Tim Roop
Heritage IT Department
5130 Executive Blvd
Fort Wayne IN 46808
Phone 260-496-7624
Cell 260-602-0654
Fax 866-417-1231