Installation and Technical Issues

[markp]

Can anyone else confirm this system issue.

System: Mas 500 v7.20.8.0

Steps to recreate:

Create Cusomter Return.  Go to Sales Order > Activities > Returns > Enter Customer Returns

Select customer, warehouse, and reason.  Add inventoried items to the credit and commit the credit.

Go to Accounts Receivable > Activities > Process Invoices

Click 'Select Shipments' and select the credit memo.  Proceed and go to enter invoices. Bring up the Credit Memo selected, go to details, and right click on line items.

For my MAS setup the delete option is available and you can then delete line committed line items on credit memos.  For obvious reasons this is a serios issue.  What I'm trying to find out is if this is a customized serious issue or one built into my particular version of MAS 500.

I really appriciate anyone who can assist me in testing this!  Thanks in advance!

[rsisk101]

In 7.4, the Delete Line is disabled. So there is some difference between what you are seeing and what I am seeing.

Now just to figure out where the difference is. Will chec 7.2 next

[rsisk101]

Just tested on 7.2 GA and the Delete Line is disabled when I right click in the credit memo.

[rsisk101]

Just tested on 7.2 GA and the Delete Line is disabled when I right click in the credit memo.

[markp]

Does anyone know how I would go about disabling the ability to delete lines from the interface? 

Does anyone know how I could recover the inventory that was allocated by committing these transactions without billing them?

Any suggestions on researching or help is very appreciated.

Thanks!

[markp]

So nobody knows how to edit the ability to grey or un-grey the delete feature from right clicking?

[JohnHanrahan]

You can do this by modifying the source code.  If you don't have access to that it's probably not possible.

John