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unidentified user
daniel
Posts: 6
Registered: 09-12-2011
0

tarInvoiceAppl - Customer Payment Entries Missing - Version 7.3

We are noticing customer payments missing from the customer status screen.  I have tracked it as far as the tarInvoiceAppl table where it is missing from, but it appears to have hit every other table it should have.  We have had 1 other occurrence of this since we went live with 7.3 a few months ago.  I cannot figure out why or how to resolve this.  Does anyone else have this problem?  Advice?

 

 

Contributor
hsanguino
Posts: 26
Registered: 11-01-2008
0

Re: tarInvoiceAppl - Customer Payment Entries Missing - Version 7.3

Can you see the missed payments on Customer Payments Explore?

unidentified user
daniel
Posts: 6
Registered: 09-12-2011
0

Re: tarInvoiceAppl - Customer Payment Entries Missing - Version 7.3

Yes, it does show up there.