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TomTarget
Sage MAS Partner
TomTarget
Posts: 1,752
Registered: 11-02-2008
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MyCRM not showing up on a user

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12-08-2011 12:23 PM

Accessing Sage CRM and the MyCRM and TeamCRM does not show up as options for a given user.  Definitely shows up for the Admin account.

 

What setting am I forgetting?

Thomas H. Rogers, C.P.A.
Target System Technology, Inc. - Spokane, WA -
The best solution often comes not from answering the question asked, but understanding WHY the question was asked.
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TomTarget
Sage MAS Partner
TomTarget
Posts: 1,752
Registered: 11-02-2008
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Re: MyCRM not showing up on a user

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12-08-2011 03:34 PM

Update

 

Created a brand new user and it's just fine?  Clearly some little check box not marked off somewhere.

Thomas H. Rogers, C.P.A.
Target System Technology, Inc. - Spokane, WA -
The best solution often comes not from answering the question asked, but understanding WHY the question was asked.
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ASI
Sage MAS Partner
ASI
Posts: 49
Registered: 08-23-2009
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Re: MyCRM not showing up on a user

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12-09-2011 05:21 AM

Not sure this will help, but have you tried re-booting your CRM server?  We ran into a similar issue, nothing made sense, we rebooted the server and everything was fine.  Hopefully, it will work for you.

ASI Support Team
Columbia, SC
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TomTarget
Sage MAS Partner
TomTarget
Posts: 1,752
Registered: 11-02-2008
0

Re: MyCRM not showing up on a user

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12-09-2011 06:03 AM

It's worth a shot.  This was an install that was started about 10 months ago and got tabled for a while.  Might work.

Thomas H. Rogers, C.P.A.
Target System Technology, Inc. - Spokane, WA -
The best solution often comes not from answering the question asked, but understanding WHY the question was asked.
Message 4 of 4 (35 Views)
 
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