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Shipping No. vs. SO number
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08-04-2010 02:38 PM
So when our shipping dept enters an order into shipping data entry it automatically pulls up a shipping no.......which turns into the invoice number. Is there a way to override that so our Invoice number will be the same as our SO number? Having issues with customers calling to check an order and CSR are looking for the SO number and not finding it because it now has an Invoice number that is different....very confusing!
Re: Shipping No. vs. SO number
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08-04-2010 02:55 PM
You have posted this in the wrong section. This is for people telling of their success stories and not for the posting of questions.
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Re: Shipping No. vs. SO number
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08-04-2010 02:56 PM
SORRY!
Re: Shipping No. vs. SO number
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08-16-2010 07:30 AM
Our company just got done developing this exact solution. If you need more info, let me know.
Re: Shipping No. vs. SO number
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12-22-2010 11:53 PM
this is the first time i come here, my pet name is Roy, you can call
me Roy, i am from California, I like this site, I like traveling,
fishing, my best like is to find hermes handbags, calssic swiss watches,
hope we could be good friends through this good site
Christmas is coming best wishes for you and your family
Re: Shipping No. vs. SO number
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01-26-2011 02:19 PM
I am new to MAS since 2010. I understand your situation and I would suggest that you might be able to "re-name" that header by going into the Customer Panel.
Hope this helps
Stacey


