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New Member
ksegundo
Posts: 3
Registered: 08-04-2010
0

Shipping No. vs. SO number

So when our shipping dept enters an order into shipping data entry it automatically pulls up a shipping no.......which turns into the invoice number.  Is there a way to override that so our Invoice number will be the same as our SO number?  Having issues with customers calling to check an order and CSR are looking for the SO number and not finding it because it now has an Invoice number that is different....very confusing!

Switcher
BigLouie
Posts: 2,689
Registered: 10-28-2008
0

Re: Shipping No. vs. SO number

You have posted this in the wrong section. This is for people telling of their success stories and not for the posting of questions.

Big Louie No MBA but BMOC
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You have enemies? Good. That means you've stood up for something in your life.
New Member
ksegundo
Posts: 3
Registered: 08-04-2010
0

Re: Shipping No. vs. SO number

SORRY!

Sage MAS Partner
Jeffu123
Posts: 1
Registered: 08-16-2010
0

Re: Shipping No. vs. SO number

Our company just got done developing this exact solution. If you need more info, let me know.

unidentified user
ssnwtlove
Posts: 1
Registered: 12-22-2010
0

Re: Shipping No. vs. SO number

this is the first time i come here, my pet name is Roy, you can call

me Roy, i am from California, I like this site,  I like traveling,

fishing, my best like is to find  hermes handbags, calssic swiss watches,

hope we could be good friends through this good site


Christmas is coming best wishes for you and your family

unidentified user
flowerpicker62
Posts: 9
Registered: 01-26-2011
0

Re: Shipping No. vs. SO number

I am new to MAS since 2010. I understand your situation and I would suggest that you might be able to "re-name" that header by going into the Customer Panel.

 

Hope this helps

Stacey