Technical and Installation Discussions

[delapazj]

This is MAS 4.3 version

User goes to Customer Inquiry/Invoices tab and opens an invoice in A/R Invoice History Inquiry.

User selects the print icon to print and gets the message "MAS has encountered a problem and need to close" We are sorry for the inconvience" 

The error is inconsistent and does not happen all the time. Printers are online and working .  Any ideas would be appreciated?

[BigLouie]

You see this when there are printer issues. Go to the Printer/Faxes in Windows and make sure that all the printers listed are phyically on the network and turned on. Delete any that are no longer valid.

[TimR]

We've been getting the same error message even with a brand new printer a Sharp DX-B350P for AP check printing get's the same error tryed every sharp driver same issue, we had to use a diffrent driver from Oce VarioLinlk 3550 but all the funcitionality of the made for drive is gone. not a happy customer