Technical and Installation Discussions

[jchandler]

Just upgraded from Mas90 4.3.14 to 4.4.0.06.  Upgrade worked well, except that when you try to access the Ship-to address table from any screen the Look-up brings up nothing.  I checked the SO_ShipToAddress file using Data File Display and Maint and the table has all the records in it.

So I guess my question is: How do I go about fixing this broken Ship-to address Lookup.  This lookup was customized in our 4.3 system.

Thanks in advance for any help.

Jc

[Heather]

Try this thread.

[jchandler]

Heather,

Thanks for the quick response.

I have tried the following suggestions with no luck:

Link 1  

and 

Link 2  this is your suggestion

Any other suggestions??

Thanks again,

JC

[Heather]

Unfortunately, no.  I had the problem, too, but I was able to fix it pretty quickly and I think it was running the lookup conversion that did it.

[jchandler]

I am going to try deleting the customization in 4.3 and then do the conversion again. I will post again once I try that.

Thanks for you efforts.

JC

[jchandler · Accepted solution]

The solution to this was to manually edit the following files with Datafile display and maint.

sy1qo1.soa

sy1qo2.soa

sy1qo3.soa

sy1qo4.soa

I figured out that there was a customization of this lookup that was not showing up in the user lookup wizard. I deleted the lookup customization from each of the files above.  The lookup then worked and used the default lookup. I was then able to use the lookup wizard to re-create the customization.

Works now.

Jchandler