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MAS90_Question
unidentified user
MAS90_Question
Posts: 2
Registered: 11-21-2011
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Unable to get printer DEVMODE (Problem Printing Checks)

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11-21-2011 09:11 AM

I have a user that is trying to print a check from MAS90. They get the following error message:

 

"Crystal error: Unable to get printer DEVMODE (err/ret=22/0) occurred on line 170 in Program SWCOCX."

 

The user is able to print other reports fine.

 

I had two different users try to print the check, and both got the same error.

I have also tried rebooting the server MAS90 is installed on.

 

We are running MAS90 4.1 in a Citrix environment on Server 2003 servers.

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BigLouie
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BigLouie
Posts: 2,689
Registered: 10-28-2008
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Re: Unable to get printer DEVMODE (Problem Printing Checks)

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11-21-2011 11:43 AM

  • Clear the 'No Printer' check box in the form or report.
  1. Open the form or report in Crystal Reports Designer.
  2. Select File / Printer Setup.
  3. Clear the 'No Printer' check box.
  4. Save the form or report
Big Louie No MBA but BMOC
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You have enemies? Good. That means you've stood up for something in your life.
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MAS90_Question
unidentified user
MAS90_Question
Posts: 2
Registered: 11-21-2011
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Re: Unable to get printer DEVMODE (Problem Printing Checks)

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11-21-2011 12:58 PM

Thanks for the reply. I talked to SAGE support and they determined that it was a corrupted custom form. I restored the form from a backup and it seems to be working fine now.

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