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jamescecorn
Posts: 28
Registered: 03-05-2009
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shipping tracking link not working after migration to new server

We just completed a migration of MAS90 4.0.1 from SBS2003 to new hardware running SBS2008. Everything has gone smoothly with the exception of package tracking. (AR module, pick a customer, view an invoice, click on the tracking button in the header tab) Clicking on the tracking button opens a browser, but the URL appears to be malformed. It is in the format: http://services.bestsoftwareinc.com/64.88.171.202 where that trailing IP is apparently Best's (in Seattle, WA) but, after churning on that URL for a few seconds we are getting a warning in Firefox that the address will never resolve and may be cookie related (all machines are set to accept cookies). This may be a setting related to some of the new security features of SBS2008, or a setting that has been changed on our sonicwall firewall to accommodate the new server. However, with no idea of how this URL is supposed to be formed, or redirected we're a little in the dark. does anyone have any suggestions on where to look/what to adjust to re-enable the tracking feature? thanks.
Super Contributor
DFeller
Posts: 2,944
Registered: 10-28-2008
0

Re: shipping tracking link not working after migration to new server

This has nothing to do with the migration to the new server. This is down all around the country.

 

Dawn

Contributor
jamescecorn
Posts: 28
Registered: 03-05-2009
0

Re: shipping tracking link not working after migration to new server

thanks. just a coincidence in timing. it was working minutes before we began the migration, and not working the day we get the new hardware online.
Administrator
ebjelovs
Posts: 371
Registered: 10-16-2008
0

Re: shipping tracking link not working after migration to new server

This re-direct goes to a Sage server that was affected by some disruptions in service on June 2.  It should be functioning correctly now.  Thanks.

Erika Jelovsek
Sr. Product Manager
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