Time Tracking and Job Cost Modules

[Chris]

Is anyone else having trouble downloading the tax table updates?  I have spoken with someone at Sage and they believe it might be related to the Knowledgebase Server Maintenance but can't say for sure.

How can you not know for sure?  Either it is or it is not.

[jnelsonut]

I just tried and I can't download them.  It times out and gives the standard "Internet Explorer cannot display the webpage" message.

Joe

[DFeller]

Yes, all downloads are not available until they fix their server.

Dawn

[BigLouie]

It would appear the site was hacked. Sage just sent out an e-mail about the topic.

"Our records indicate that you visited our support website on April 14th, 2010. If you accessed our Sage knowledgebase, you might have been redirected to a malware site. Sage was able to prevent the redirection, and install protection against future intrusions. The knowledgebase will be back in service as soon as possible."

[Kreature · Accepted solution]

Our Infosource knowledgebase was a victim of a cyber attack and some of our articles were redirecting users to a malware site. Sage has corrected the issue, notified customers that potentially were affected, and put the knowledgebase back online after ensuring similar attacks would not occur. We apologize for the down time on the knowledgebase.

[BigLouie]

There was recently a hackers confereence where contestants received cash prizes for doing this sort of stuff.