Unique Business Challenges and General Discussion

[lunaraven]

I did a cash receipt twice for the same cc batch in our cc reconcil file. To delete one of them, can I just do a negative CR similar to canceling / adjusting an invoice?

Also, why did it let me make this mistake? It never 'popped up' that I was using a previously used deposit number  or anything. MAS always tells me if I am entering a used SO so should it have done so with a deposit of the same deposit and check and customer number and date?

[thebottomline · Accepted solution]

Negative CR is exactly how to fix it. 

As to why it allowed you to do that, no one has ever said this was a major problem.  Post the enhancement request at https://www11.v1ideas.com/SageERP/MAS90and200.  If enough people agree that it is an issue, it will be considered for a future enhancement.

[JimPetrie]

There is a field in the AR_OpenInvoice file called "payments today" which represents the dollar value of exisiting unposted cash receipts currently in data entry for each invoice.  (It also happens to be the #1 all-time call generator for A/R support calls).

The second time you tried to apply cash to that invoice, the cash receipts entry screen would have shown a zero balance for that invoice because of the other entry.